Need More Help?

Do you have a question about YMCA programs or policies? Please read the information below.

What is a YMCA Membership and how can I join?

We offer memberships at locations around the Triangle. Click here to find the YMCA branch closest to you. Each YMCA branch Membership page displays membership types and rates at the top left.

Currently, the YMCA does not sell membership online. Please come into the YMCA branch for a tour and to join. Details about joining are here. 

I am trying to find a YMCA program, swim lessons, sports leagues, day camp, etc.

Please visit the Programs & Services section of our website. Here we list all the YMCA programs and services we offer in the community. YMCAs across the Triangle offer swimming, child care, teen programs, fitness & wellness, adult and youth sports. As a community organization, we also offer tutoring and mentoring programs for children who qualify, and volunteer opportunities. 

I am trying to register for a YMCA program online and I am having trouble.

Please visit our online FAQs here. If you are still stuck, please call YMCA Customer Service at 919-719-9989 or email us for assistance. 

I need to cancel my YMCA membership.

If you are having trouble with a YMCA membership due to financial circumstances, please take a minute to call or visit your YMCA branch and speak with a staff member about Financial Assistance. The YMCA helps hundreds of people each year with membership scholarships. 

However, if you are moving, or no longer enjoy the YMCA and need to cancel your membership, please contact the YMCA Customer Service Center using this form. We will contact you to verify your membership has been canceled. Membership cancellation requires written notification 30 days prior to the draft date. 

I registered for summer day camp, but need to change my weeks.

Please contact your branch using the Contact Us Form below. Please include the specific weeks you need to be changed or canceled.  

I need to cancel a YMCA program.

Please call your YMCA branch for assistance. Please note, depending on the program, the YMCA may or may not be able to refund 100 percent of the cost.

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