As we resume operations, our group exercise schedules will look a bit different. We’re committed to keeping everyone safe and continue to add more classes.
For now, group fitness classes will be limited in size. We’ll sanitize any equipment you need before and after class and will help you maintain social distancing throughout the class.
Membership & Reservations Required
Reservations open 48 hours before the start of each class and are available until class starts or until all spaces are filled. There’s no fee to sign up, and once you are registered, please show your proof of membership.
Reservations are required for all classes and some lap lanes.* Members of the same household may use the same lap lane during their reserved time, either through designated single or shared lanes on our web/app schedules:
- Lap Lane | Single Lane: You only need to reserve your single lane (up to two 30-minute increments per reserving user) under one person's name on our website or in our mobile app
- Lap Lane | Shared Lane: If a household intends to utilize a shared lane, they must secure two concurrent reservations under two unique logins.
*Branches have adapted their lap lane reservation process to fit specific facilities and local demand. Advance registration may not be required. Please check the schedule for details.
We ask that if our members cannot attend a previously reserved class or lap lane, that you cancel your booking so others may attend. You can reference these screenshots if you need assistance.
App and Schedule Notifications
Once you create an account, the app and scheduling system will use the email you provided to send you notifications about your reservations and cancellations. If you are not receiving these notifications, please check your spam folders and also ensure you provided us with an accurate, current email address you can check.
Your password reset instructions will be sent to the email address provided. If you are not receiving password reset instructions, please contact our Customer Service Center at 919-719-9989.
We’re here to help
Like any change, we know this is going to feel different. But we’re here to help. You can view this video walkthrough of signup through the app. We also have a handout that helps explain the process, and any of our branch staff can assist you with the process. So please, feel free to ask anyone for help.
In the meantime, we can’t wait to see you back at the branch, and in our group exercise classes. Welcome Back!