Welcome Center Services
All members and guests are required to check in at the Welcome Center or front desk. All members must have their membership card when checking in.
Please stop by, or call, your branch’s Welcome Center to update any changes with your personal information. You can also access and update your information through your YMCA online account.
Members age 18 and older may bring a guest to the YMCA. Guests must check in and provide photo identification.
Local guests must be accompanied by a YMCA of the Triangle member and guest fees apply.
Non local guests who are accompanied by a YMCA of the Triangle member receive three visits per year, then guest fees apply. Non local guests who are not accompanied by a YMCA of the Triangle member must pay guest fees.
- Adult (age 14 and up) $10 per day; $50 per week
- Child (age 13 and under, no child care) $5 per day; $25 per week
- Child (age 13 and under, Y Playhouse/ Y Funhouse) $8 per visit
YMCA of the Triangle branches may have additional guest policies. Guest policies for outdoor pools may be different. Please contact your branch for additional information.
Visiting YMCA Member
If a branch member of the YMCA of the Triangle visits another branch, the guest fee of $3 per day applies.
YMCA members of a YMCA outside our service area (defined as Wake, Durham, Orange and Lee counties) receive three free visits per month, then guest fees apply.
Code of Conduct
All members must adhere to the YMCA of the Triangle Member Code of Conduct.
Age 13 and Younger
All members under age 14, including middle schoolers who have not completed Middle School Orientation, must be in a structured activity, such as Y Playhouse, Y Funhouse, Youth Sports, Swim Lessons, or directly supervised at all times by an adult, age 18 and older. Middle Schoolers who have not completed Middle School Orientation are not permitted in the Wellness Center, or on the Wellness Floor.
Age 14 and Older
Members age 14 and older may use the Y facility without parental supervision.
Middle School Orientation
Middle Schoolers in rising grades 6 – 8 who have completed a Middle School Orientation will receive a membership card allowing entrance to the Y without a parent. These middle schoolers may use specific areas of the facility, such as lifting weights, using the gym and attending designated group fitness classes without parental supervision.
Y Playhouse and Y Funhouse
Children whose parents are exercising or participating in other activities at the Y may attend YMCA Playhouse or Funhouse. Both programs offer supervised, age-appropriate experiences in a fun and safe environment. Schedules and information can be found at the Welcome Center, Family Programs Desk or online.
Pool Use and Safety Guidelines
Please observe all pool rules posted at YMCA indoor and outdoor pools. If you have questions, or need further assistance, please speak with an Aquatics staff member at your branch.
The top three rules at all YMCA pools are:
- Leave all glass, alcohol and pets at home.
- Inflatable items, such as water wings, inner tubes and rafts, are prohibited in YMCA pools.
- Children and non-swimmers must be supervised by an adult age 18 and older at all times.
Swim Test and Swim Bands
Children in grades 8 and below can be tested in order to earn a swim band. The first swim band is free, and replacement bands can be purchased for $3. Swimmers not wearing swim bands must use the shallow end of the pool.
Swim Test Components
- The swimmer must swim one length of the pool using front crawl or breaststroke with rhythmic breathing.
- At the conclusion of the swim, the swimmer will tread water for 30 seconds.
- After treading water, the swimmer will climb out of the pool on the side and do a deep water plunge, submerging and surfacing.
The lifeguard administering the test determines whether the swimmer has earned a band.